Privacy Policy

Effective Date: December 2025
Last Updated: December 2025

Okanagan e-Waste Management (“OKeWaste,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect, use, disclose, retain, and dispose of in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the British Columbia Personal Information Protection Act (“BC PIPA”).

By providing personal information to OKeWaste through our website (OKeWaste.ca), by telephone, e-mail, in person, or by any other means, you consent to the collection, use, disclosure, retention, and destruction of your personal information as described in this Privacy Policy.

1. Personal Information

“Personal Information” means information about an identifiable individual, but does not include business contact information. It may include your name, address, e-mail address, phone number, IP address, and other identifiers.

2. Accountability

OKeWaste is responsible for personal information under its control. We have designated a Privacy Officer who is accountable for compliance with this policy and applicable laws.

Privacy Officer Contact:
Okanagan e-Waste Management
Email: legal@okewaste.ca

3. Purposes for Collection, Use, and Disclosure

We collect, use, and disclose personal information for purposes including but not limited to:

  • Responding to inquiries, requests, and customer service needs.
  • Operating, improving, and administering our website, services, and events.
  • Processing registrations, appointments, or service requests.
  • Sending newsletters or marketing communications (where you have opted in).
  • Complying with legal and regulatory requirements.
  • Protecting the safety and security of individuals, property, and systems.

We will not collect, use, or disclose personal information for purposes other than those identified unless we obtain consent or are permitted by law.

4. Consent

OKeWaste will obtain your consent for the collection, use, and disclosure of personal information, except where required or permitted by law. Consent may be express or implied by your actions.

You may withdraw consent at any time by contacting our Privacy Officer. Withdrawal of consent may impact our ability to provide certain services.

5. Collection and Retention

We collect personal information directly from you or through your interactions with our website and services. Collection is limited to what is necessary for the identified purposes.

We retain personal information only as long as necessary or as required by law.

6. Disclosure and Sharing of Personal Information

OKeWaste may disclose personal information:

  • To authorized employees and service providers.
  • To third parties where required by law.
  • With your explicit consent.

Service providers are required to protect personal information with appropriate safeguards.

7. Protection of Personal Information

We implement reasonable technical, administrative, and physical safeguards to protect personal information. However, no electronic system is completely secure.

8. Access, Correction, and Retention

You may request access to or correction of your personal information by contacting our Privacy Officer. We will respond within applicable statutory time limits.

9. Cookies and Tracking Technologies

Our website may use cookies to improve user experience. You may disable cookies in your browser, but some site features may not function properly.

10. Third-Party Websites

Our website may contain links to third-party sites. OKeWaste is not responsible for their privacy practices.

11. International Transfers

Personal information may be stored or processed in Canada. If transferred outside Canada, it will be protected in accordance with Canadian privacy standards.

12. Minors

We do not knowingly collect personal information from minors without parental or guardian consent.

13. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be effective upon posting with an updated effective date.

14. Complaints and Inquiries

For questions or concerns, contact our Privacy Officer. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.

15. Electronic Communications

With your consent, we may send electronic communications. You may unsubscribe at any time using the opt-out option provided.